Medilines Pharma

Do I need a prescription to purchase medication?

For prescription medications, you must provide a valid prescription from a licensed healthcare provider. You can upload your prescription during the checkout process or email it to us at support@medilinespharma.com. For over-the-counter medications, no prescription is required.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately at support@medilinespharma.com or 6262900050, 6262900051. Provide your order number, a description of the issue, and any relevant photos of the item. We will assist you in resolving the issue promptly.

How much does shipping cost?

Shipping costs are calculated based on your location and the shipping method chosen. The total shipping cost will be displayed at checkout before you finalize your purchase.

How long does shipping take?

Shipping times vary based on your location and the shipping method selected. Standard shipping typically takes maximum 48 hours, while expedited options are available for faster delivery. You’ll receive an estimated delivery date in your order confirmation email.

How can I track my order?

After placing an order, you’ll receive a confirmation email with a tracking link. You can also log in to your account on our website to view your order status and track its progress.

What types of products do you offer?

At Medilines Pharma, we offer a wide range of medical products including prescription medications, over-the-counter drugs, medical devices, personal care items, and health supplements. Browse our categories or use the search feature to find specific items.

Are my personal and payment details secure?

Yes, we prioritize your privacy and security. Our website uses industry-standard encryption to protect your personal and payment information. For more details on how we handle your data, please refer to our Privacy Policy.

How do I update my account information?

To update your account information: 1.Log in to your Medilines Pharma account. 2.Go to your account settings. 3.Update your personal details, payment information, or shipping addresses as needed. 4.Save your changes.

What is your return policy?

Due to the nature of medical products, returns are generally only accepted for damaged, defective, or incorrect items. If you receive a product that meets these criteria, please contact us within 3 days of receiving your order to initiate a return. For detailed information, please refer to our Return Policy.

How do I place an order?

1.Browse our product categories or use the search bar to find what you need. 2.Add items to your cart and proceed to checkout. 3.Enter your shipping and payment information. 4.Review your order and confirm the purchase. 5.You’ll receive an email confirmation with your order details and estimated delivery time.

City	State	Action
📌 Anuppur	Madhya Pradesh (MP)
📌 Raipur	Chhattisgarh (CG)

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