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Terms & Service

Terms and Services

Effective Date: 01/08/2024

Welcome to Medilines Pharma. By accessing or using our website, www.medilinespharma.com (the "Site"), and purchasing products from us, you agree to be bound by the following Terms and Services. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our Site and services, you acknowledge that you have read, understood, and agree to these Terms and Services. If you do not agree with these terms, please do not use our Site.

2. Changes to Terms

Medilines Pharma reserves the right to update or modify these Terms and Services at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the new terms.

3. Eligibility

To use our Site and make purchases, you must be at least 18 years old or have the consent of a guardian. By using our services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration

To make purchases, you may be required to create an account. You agree to provide accurate, current, and complete information and to update your account information as necessary. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

5. Product Information and Availability

We strive to ensure that the information on our Site is accurate and up-to-date. However, product descriptions, pricing, and availability are subject to change without notice. We do not guarantee the accuracy of information and reserve the right to correct errors.

6. Ordering and Payment

  • Orders: All orders are subject to acceptance by Medilines Pharma. We reserve the right to refuse or cancel any order at our discretion.

  • Payment: Payments are processed through secure payment gateways. You are responsible for providing accurate payment information. We accept various payment methods, which will be specified on the Site.

  • Billing: Prices are listed in [Currency]. Taxes and shipping fees are additional and will be calculated at checkout. You agree to pay all charges incurred in connection with your order.

7. Shipping and Delivery

  • Shipping: We offer various shipping options, and delivery times may vary based on your location and the shipping method selected. Shipping costs will be displayed at checkout.

  • Delivery Issues: Medilines Pharma is not responsible for delays or issues caused by the shipping carrier. Please contact the carrier directly for assistance with delivery problems.

8. Returns and Refunds

  • Returns: Due to the nature of medical products, we do not accept returns unless the product is damaged or defective upon receipt. Please inspect your order upon delivery and contact us immediately if there are any issues.

  • Refunds: Refunds will be processed to the original payment method. If a product is eligible for a refund, it will be processed within [number] days of receiving the returned item or notification of the issue.

9. Privacy and Security

We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our Site, you consent to our Privacy Policy.

10. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Medilines Pharma or its licensors and is protected by copyright and trademark laws. You may not use or reproduce any content from the Site without our express written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Medilines Pharma shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or products. Our total liability for any claim arising out of these Terms and Services shall not exceed the amount paid for the product or service in question.

12. Indemnification

You agree to indemnify and hold Medilines Pharma, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms and Services.

13. Governing Law

These Terms and Services shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms shall be resolved in the courts of [Your Country/State].

14. Contact Us

If you have any questions or concerns about these Terms and Services, please contact us at:

Medilines Pharma

Babylon capital, 5th floor, office no. 508, Raipur (CG).

Phone: 6262900050, 6262900051

Email: support@medilinespharma.com


Thank you for choosing Medilines Pharma. We are dedicated to providing you with quality medical products and exceptional service.

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